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IT-based Visualization Innovation from Headquarter of Starbucks (China)

2016-11-30

In the new headquarter of Starbucks (China) in Caohejing Development Zone of Shanghai, DFocus meeting room space management system and IoT sensor technology help the enterprise address challenges in meeting room management more efficiently.

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Previously, the Administration and IT were often troubled by unavailability of the meeting room. At the same time, the meeting room was often booked, yet unused. This caused much inconvenience to the staff. With the help of DFocus space visualization system and high-precision space occupancy sensor, staff can quickly learn or book the meeting room through their mobile phone or Web-based GUI interface. The system is integrated with Outlook system for real-time update.


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At the entrance of the meeting room, a 10-inch booking panel is provided. DFocus designers customized screen backgrounds for Starbucks customers. Current meeting and all meetings of the day are updated with meeting subjects and those who booked the meeting room. The 10” digital screen boasts an LED light, with red indicating occupancy and green indicating that it is available, and yellow shows it was booked but not in use. With the assistance of the sensors, the meeting room status is monitored in a real-time way and reflected by the LED light at the same time. According to the space management policy, the meeting room will be released if it is not in use for over 15 minutes after being booked. Customized space optimization strategy. The system can intelligently release booked meeting room not in use according to the optimization strategies. Groups and individuals that waste space resources regularly shall be recorded in the credit system. Effectively improve the space utilization rate.


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Quickly find and book a meeting room by a mobile phone or the Web graphical interface. Improve productivity and customer satisfaction.


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Provide the administration and management with complete and real data and digital reports on meeting room space, usage duration and utilization rate. Improve the granularity and efficiency of management.


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To improve user experience and simplify visitor registration procedures, Starbucks adopts DFocus intelligent visiting management system, which will remind of a reception at the front office cubicle via email once the visitor checks in. This function is supported by professional page experience design, intuitive touch on iPad and wireless printing technology. The digitalized procedures of the intelligent visiting management system have effectively improved the management proficiency, information security and innovative experience of visitors. It well displays the innovative, scientific and professional image of the enterprise.


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Shanghai DFocus Intelligent Technology Co., Ltd is devoted to connecting people better with enterprises. Being an innovative company of technology, we focus on visualization management of real estate assets of varied businesses and enterprises. Our core products include a complete set of management schemes for space use and optimization. The schemes use IoT sensor, digital terminal, SAAS (software and services) and intelligent data analysis to help enterprises reduce costs in the workplace, improve space utilization and add value to commercial real estate.